Privacy Policy

Here at høpp studio we take the privacy of our customers, staff and suppliers seriously and are committed to protecting this data. This privacy policy outlines the information and data collected when you interact with us and explains how we collect, receive, use, store, share, transfer and process your data. 

Who we are 

We are høpp studio, registered office 8a Park Road, Whitchurch, Cardiff CF14 7BQ. Company number 09985933. 

Anyone wishing to contact us regarding data protection issues may do so in writing to the above address or by emailing getcloser@hoppstudio.com 

The type of information we collect about you 

When you interact with us, we collect and process the following personal information to communicate and conduct our business services: 

  • Your identity (first/last name, title) 
  • Contact information (company name, position, phone, email) 
  • Client relations (including the circumstances leading to the use of our services and any contact between you and us) 
  • Technical information (IP address, browser type and versions, location and time zone used when accessing our site) 
  • Usage data (how you use our site, pages visited) 

Client testimonials and comments on our website which may contain personal data are only posted after obtaining client consent to post their name and testimonial. 

How we collect your data 

We use the information that you provide to us including your email, phone or address either when you fill out our contact form or when you subscribe to our services. 

How we use your data 

Your data will only be used for us to provide you with the services you requested and to help us develop our website to meet our customer needs and aim to provide a better service.  

We may be required to share your data with third parties for the following reasons: 

  • Business partners and suppliers to deliver on any contract that we have entered with you 
  • Google analytics to assist with the improvement of our site 

How we store your data 

We will retain your personal data for as long as is necessary to fulfil the purpose it was collected for. This may include any legal, accounting or reporting needs. 

Data is stored on our cloud services providers servers. We only use providers who are Cyber Essentials Plus and / or ISO 27001 certified ensuring your data is secured to best-practice standards. 

Contact us 

You can change your mind at any time if you would like høpp studio to stop using your personal information. Send an email to getcloser@hoppstudio.com 

Effective  August 2022